the gold mine

“other books talk about tools and organization. this book talks about how important it is to the success of a lean transformation to show people respect and to get them involved because your people — not the experts — are the ones who improve processes everyday. it’s the missing element in all the literature on lean but it’s the toughest part. the gold mine conveys this message in a very readable story that helps everyone at every level ‘get it’ while reinforcing how to find and eliminate waste.” – jerry bussell, vice president,operations ent and neurologic technologies, medtronic, inc.

the gold mine: a novel of lean turnaround
the gold mine: a novel of lean turnaround deftly weaves together the technical and human pieces of implementing lean manufacturing in an engaging story that readers will find both compelling and instructive. authors freddy and michael ballé have produced the first integrated and systematic approach to a set of ideas that have maximized value and minimized waste throughout the world.
      at the heart of the gold mine is bob woods, a curmudgeonly sensei coaxed out of retirement by his son mike to help boyhood friend phil jenkinson save his struggling company. despite terrific products and a backlog of orders, phil’s company cannot generate enough cash from its operations to pay its bills. and so mike enlists bob to help his pal fix this crisis.
     “you’re trying to deal with your mess as if it was a technical problem,” bob tells phil. “move this machine here, change this design there, which it is to some extent, but … it’s all about people. you have a leadership problem not just a production or business problem.” as phil begins to tackle the key challenges necessary to improve his company’s operations, he comes to understand the deeper points of lean. readers will also draw powerful insights from his journey.
      the gold mine presents all the key lean principles, ranging from well-known ideas such as pull and flow, to lesser-known yet equally important principles such as jidoka and heijunka. the book also reveals lean as a system—using a realistic story to show how the principles are interrelated and how they lead to useful tools such as kanban or 5s.
     “the gold mine is the first book to comprehensively introduce all the lean tools by means of a vivid personal story showing how hearts and minds are won over, said publisher james womack, lei president and founder. “it will spark ah-ha’s from everyone who has been there and provide profound insight for those who are just getting started.”
     “reading the gold mine is like eavesdropping on a sensei dispensing gems to a client,” says co-publisher daniel jones, founder of the lean academy in the uk. “readers, especially those individuals working on the shop floor, will gain revelation and inspiration by living through the experiences of the hero. managers and executives just beginning a lean transformation will learn valuable insights about how to sidestep the technical and people problems that lay ahead. and experienced lean thinkers will discover fresh insights about overcoming resistance to change.”
      while the gold mine represents lei’s first book of fiction, womack envisions it as a natural complement to the workbooks that have established themselves as the leading guides for learning lean. “the gold mine was created on the premise that people have different learning styles, and that a set of ideas based on the shop floor—where the action takes place—can be grasped intuitively by illustrating how one particular company responds,” he says. “it complements our established products by presenting a different but equally vital method of sharing knowledge.”
who benefits
organizations at any level of a lean transformation, particularly (though not exclusively) those just beginning will benefit from the gold mine. managers, executives, operators, engineers, supervisors, technical support personnel, and change agents just beginning a lean transformation will get valuable insights about how to sidestep the technical and people problems that lay ahead. experienced lean thinkers will get new insights into overcoming resistance to change.
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